Direct Call Centres

Looking for a First Class UK Outsourced Call Centre Solution?

What Our Clients Say

Richard Carrick

CEO, Hoseasons

"Suspend anything & everything you may think about outbound calling until you've spoken to Jazz & Leslie. They are a class apart & their expertise & professionalism is only surpassed by their commercialism. Give them a chance to do so and they will come up with an outbound sales campaign that will deliver solid, identifiable, commercial results for you. My view is that everyone with an asset management and utilisation need should at least give them an opportunity to prove what they can do for you. Rest assured, it will be undertaken with a strong commercial purpose, but it will be executed with world class professionalism"

Rob Patterson

CEO , Best Western GB

"Jazz has built a world class team over many years delivering astonishing results and complementing our digital marketing strategy perfectly. In conjunction with our members, Direct Call Centres delivered 6 figure results in a matter of a few short weeks, re-engaging otherwise disengaged customers. His positive energy and passion for quality flows through the whole team and is a great extension to the brand"

Brian Keane

CEO, Cameron Ventures Ltd

"I first met Jazz and Leslie just before the start of the second lockdown and since then they updated thousands of customer contact records for Brome Grange, The Priory and The Ipswich hotel and produced more than 1000 sales in 10 weeks generating additional non -refundable revenue for the hotels before we even re -opened. An invaluable extension of my existing sales team and support for Cameron Ventures"

Philip Gardner

Commercial Director, Q Hotel Group

"We really appreciate the fresh ideas to create new, non -refundable sales of vouchers for our hotels. We are impressed with your enthusiasm, professionalism & results. Thank you for supporting our team, helping them continue to deliver a consistent and superior guest experience; £600k of new business within 15 weeks is quite an achievement! We look forward to discussing other programmes with you"

David Cameron

Prime Minister, The Conservative Party

"Amazing effort over the last year to help our General Election campaign. Nearly 2 million calls (…) carried out by a really professional and dedicated team."

Why Businesses Choose Us

Experience

Our senior management team have over 50 years combined experience in the call centre industry, working on a variety of projects.

Flexibility

We can run large or small assignments, tailored to your business, with bespoke contract terms.

Technology

We use the latest technology and campaign management tools with complete outbound solutions to ensure maximum productivity.

Cost-Effectiveness

We provide quality and efficient services at a price any business will find cost-effective.

Personal Service

We will allocate your own, dedicated manager, and our Group Managing Director will personally oversee your project.

Response Time

With our specialised New Business Team, your project can be set up quickly and start right away.

Why set up expensive, time-consuming in-house facilities, when we already have the technology, infrastructure and due diligence to do it for you?

Our Services

Sales and Marketing Campaigns

We can generate sales and market awareness with a vibrant outbound telemarketing program, through new and your own customer databases.

Market Research

We can undertake market research assignments from commercial, charitable and political organisations.

Product Sales

We can handle inbound calls to sell your products to leads generated from your website and advertising.

Telephone Marketing

Our B2B and B2C specialists use phone calls for a quick, effective, personalised experience.

Appointment Setting

If your business is built on one-to-one sales presentations, we can fill your sales team’s appointment slots, whatever the product.

Customer Service

Our teams are trained and experienced in dealing with customer enquiries as well as customer complaints.

Lead Generation

We can generate targeted leads to create your own database of clients interested in your products or services.

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