About

Direct Call Centres is a UK-based Inbound and Outbound Contact Centre, owned and managed by call centre veterans with 50 years of combined experience.

Since our inception, we have covered a variety of campaigns and tasks, from connecting with voters in the lead-up to elections to managing ongoing travel sales and marketing projects and have built a broad client portfolio ranging from Hotel Groups and International Holidays Company’s to the Energy Market and the U.K. Consumer Telephone Survey Generation. This wide breadth of business types and campaign needs, combined with our technology and infrastructure, ensures that we can meet all our client’s needs.

Based in Southend, we are lucky to be located by the sea, but also, due to the high number of call centres in the area, we have a large pool of highly skilled and trained employees to recruit from.

At Direct Call Centres, we pride ourselves on providing the best service at the best price, and we have the technology, framework and due diligence to make sure your campaign is a success.