Handle sales enquiries, customer service enquiries and complaints, and regular or special promotions without setting up expensive and time-consuming in-house facilities.

Let Direct Call Centre save you time, get results, and attract your customers to you, with a fast, effective, and affordable outsourced solution. We use phone calls to gain over 90% of sales, with our B2B and B2C specialists.

Solutions To Meet Your Demands

Sales and Marketing

We can generate sales for you and market awareness with a vibrant outbound telemarketing program. We can assist in selecting targeted databases in addition to using your own customer base.

Appointment Setting

If your business is built on one to one sales presentations we can make appointments for your sales team. Whatever the product we can fill appointment slots.

Market Research

We undertake market research assignments from commercial, charitable and political organisations.

Customer Service

Our teams are experienced in dealing with customer enquiries as well as customer complaints.

Product Sales

We can handle inbound calls to sell your products to leads generated from your website and advertising.

Lead Generation

We can generate leads to create your own database of clients interested in your products or services.

Why Companies Choose Outsourced Solutions

Focused Staff

We free up client’s staff by handling their non-core business activities.


We let client’s focus on their profitability.


We help clients reduce their capital outlay.

Business Changes

We help clients to quickly react to changes in their business environment.

Make The Phone Work For You

The truth is, on average, the click-through rate from marketing emails is only 2.3%. Not only that, but emails and social media rely on the person finding the time to respond and engage with you.

But all is not lost!

93% of adults own or use a mobile phone in the UK and 65% of customers greatly prefer human-to-human interaction, on the phone.

Most people prefer human-to-human interaction, and as we at Direct Call Centre are massive fans of human interaction, we use phone calls to gain over 90% of your sales. You can get your question answered or conduct the business you need right away, without waiting.